Privacy Policy

Who this policy covers

This Privacy Policy explains how Talex Innovation Pte. Ltd. ("Talex", "we", "us") collects, uses, and protects personal information when you visit talex.co, apply to or interact with our Private Elite Talent Pool, use the Talex Playground or Client Portal, or otherwise engage with us as a client, candidate, or website visitor.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information we collect

CategoryExamplesCollected from
Contact detailsName, work email, phone, companyContact form, Calendly booking, direct email
Candidate / talent dataCV, work history, skills, assessment results, portfolioApplication, referral, Fingertips profile
Usage dataPages visited, referring source, device/browser typeWebsite analytics, cookies
Communication recordsEmails, call notes, meeting notes with Account ManagersOngoing engagement

How we use your information

  • To respond to enquiries submitted via our contact form or email
  • To evaluate and process applications to the Private Elite Talent Pool
  • To match talent profiles with relevant client engagements
  • To operate the Talex Playground, Client Portal, and Fingertips systems
  • To send service-related communications (not marketing, unless separately opted in)
  • To improve our website and services based on aggregate usage patterns

How we share information

We do not sell personal information. We may share information with:

  • Clients — only talent profile information relevant to a specific engagement, and only after the candidate is shortlisted or engaged, following our internal reputation and quality standards
  • Service providers — hosting, analytics, payroll/HR administration, and communication tools that process data on our behalf under confidentiality obligations
  • Legal authorities — where required by law, regulation, or valid legal process

Talent Pool & Fingertips data

If you join the Private Elite Talent Pool, your profile, assessment results, and project history are stored in Fingertips, our internal talent governance system. Compensation and rate information is never displayed publicly — it is shared only within Talent Portal and directly between you and your Account Manager, in line with our commitment to fair, confidential negotiation.

You may request to have your profile deactivated or removed from active consideration at any time by contacting your Account Manager or info@talex.co.

Cookies & tracking

We use essential cookies to operate the website and functional/analytics cookies to understand how visitors use talex.co. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements. Talent Pool profiles inactive for an extended period may be archived; you can request deletion at any time.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at info@talex.co.

Security

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International transfers

Talex operates across Singapore and Vietnam, and works with clients internationally, including Japan. Your information may be transferred to and processed in countries other than your own; we take steps to ensure such transfers comply with applicable data protection law.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of our website or services after changes take effect constitutes acceptance of the revised policy.

Contact us

Questions about this policy or how your data is handled can be directed to info@talex.co, or by post to Talex Innovation Pte. Ltd., 160 Robinson Road, #14-04, Singapore Business Federation Center, Singapore.